Position:

Quality Management Officer

Department/Project/Country:

Operations/South/Iraq- ThiQar/ Al Muthanna

Last revised:

020-05-2025

Project number:

237

Line Manager

Operations Manager

Shall Report to

Senior Technical Field Managers

Function prerequisite:

The position requires the candidate to have prior knowledge and practical experience of all operational activities within the NPA South Iraq programme.

Responsibilities:

General responsibilities

·        As directed by the STFM/OM, conduct Quality Assurance and Quality Control activities.  

Specific duties

·        Conduct site visits on NPA Operational task sites in South Iraq (NTS/CMRS/CMRC) and carry out Quality Assurance activities.

·        Conduct QC activities during and following the end of clearance on a Hazardous Area by NPA operational assets.

·        Support STFM/OM in preparing, updating and monitoring adherence to the annual QM plan.

·        Prepare and maintain written records of all Quality Management activities.

·        Manage and administer the selected QA/QC team members seconded from the clearance team if applicable.

·        Any other task or duty as assigned by the STFM/OM.  

Other duties

·        Be prepared to temporarily act as Site Supervisor in absence for short periods if required

·        Monitor and assess the quality of training conducted if required by the STFM

·        Support with instruction on training courses if requested by STFM

·        Be able to travel to Muthanna to conduct a QM visits and around Iraq or the region for any operational workshops or training

·        Provide information related to Quality Management work to TFMs if requested

Authority/ Decisions:

Typical decisions the holder of the positions makes

·        No delegation of authority at this time.

Required qualifications:

·        Certified Site Supervisor-Team Leader qualification.

·        Completed EOD Level 2

Education:

Must have:

·        Minimum of 5 years of leadership experience within the mine action sector

·        Strong computer skills, with proficiency in Microsoft Office applications

·        Valid driver’s license with practical driving experience in both manual and automatic vehicles

Desirable:

·        Proficient in written and verbal English

Experience:

Must have:

·        Minimum of 3 years’ experience as a Team Leader, Site Supervisor, or in a higher position

·        Good understanding of Land Release methodology and the Toolbox approach

·        Solid knowledge of IMAS, NMAS, and relevant SOPs related to Quality Management

Desirable:

·        Previous experience as QM officer

Other qualifications:

·        EOD qualification is an advantage

Personal Competencies:

·        Strong communication and interpersonal skills. 

·        Leadership skills

·        Systematic and organized in approach, with ability to work on own initiative including accuracy, consistency, attention to detail, tenacity and the ability to work under pressure.

·        Ability to meet deadlines and work calmly under pressure with limited supervision.

·        Ability to adapt to difficult and complex conditions

·        Excellent health.

Additional Considerations:

·         The Quality Management Officer is to abide by the policies and personal code of conduct set by the Norwegian People’s Aid (NPA) and represent the organisation in a loyal and responsible manner.

·         The Senior Quality Management Officer shall have the willingness and ability to travel within the country.

·         Strictly adhere to NPA’s rules regarding the confidentiality of information.

·         Very good knowledge of the area of operations.

Name:

Position:

Team Leader

Duty Station

ThiQar province

Department/Project/Country:

Mine Action and Disarmament /Project South/ Iraq

Last revised:

20.05.2025

Project number:

Line Manager:

Site Supervisor

Shall report to:

TFM/OSM

Duty Station

ThiQar

Function Prerequisite:

The Team Leader is the head of the team conducting NTS/EORE and CMRS/CMRC tasks. With the support of the Site Supervisor, the Team Leader is responsible for managing the team, deploying team members in the field, overseeing equipment and ensuring safety. Key responsibilities also include task planning, implementation, quality management, and reporting.

General Responsibilities:

• Responsible for team and task management overall.
• Plan daily tasks and monitor team activities to ensure effective execution.
• Fulfill all reporting requirements, including pre- and post-task reports and daily updates.
• Ensure the quality management system is implemented in accordance with NPA Standard Operating Procedures (SOPs).
• Uphold and work within the framework of NPA’s core values.
• Represent NPA professionally and act as an ambassador through appropriate conduct.
• Comply with all NPA policies, regulations, and procedures.
• Maintain and take care of all equipment issued by NPA; any loss or damage may result in liability for repair or replacement.
• Follow all verbal and written instructions, unless they directly violate safety protocols or duty of care.
• Promote and maintain a safe working environment, ensuring the safety of all staff and the protection of equipment from damage or injury

Responsibilities:

·        Manage and oversee the team’s inventory.

·        In coordination with the team’s drivers, monitor vehicle maintenance and ensure timely repairs.

·        Ensure the safety of all team members during transportation between the base and the worksite.

·        Ensure that survey and clearance operations are conducted in accordance with NPA Iraq SOPs.

·        Confirm that all Searchers are equipped with the necessary tools and that the equipment is in good working condition.

·        Provide clear instructions to each operator regarding their work areas, tools, and procedures.

·        Always remain present on the task site while the team is operating.

·        Support the team in correctly applying HR, Finance, IM, and Logistics procedures.

·        Immediately report any safety concerns to the Site Supervisor.

·        Produce accurate maps and reports that reflect the team’s daily activities.

·        Oversee and manage team leave schedules and address other HR-related matters.

·        Perform any additional tasks assigned by the Site Supervisor

Authority/Decisions:

References are made to the NPA Decision Making Directive and Guidelines for EO, the Office Handbook/Permanent Directives and the NPA Operational Management System.

·        Required Qualifications:

Must have

·        Completed Demining/Battle Area Clearance (BAC) course

·        Completed Non-Technical Survey (NTS) training course

Desirable

·        Explosive Ordnance Disposal (EOD) Level 2 certification

·        Team Leader training course

Experience:

Must have

·        Minimum of 3 years’ experience as a Deminer, Searcher, or Surveyor

·        At least 2 years’ experience as a Team Leader or Deputy Team Leader

·        Minimum of 1 year of experience in Non-Technical Survey (NTS)

Desirable

·        Residency or origin from ThiQar Province

Other Qualifications:

·        Proficiency in Arabic (verbal and written)

·        Strong interpersonal and communication skills

·        Good comprehension and problem-solving abilities

·        Ability to work effectively under pressure and adapt to challenging conditions

·        Willingness and ability to travel within the country as required

·        Basic computer skills, including Microsoft Word, Excel, and email communication

·        Knowledge of English is an advantage

Additional Responsibilities

The holder of the position is to abide by the policies set by the Norwegian People’s Aid (NPA), and to represent the organisation in a loyal and responsible manner.

Name:

Position:

Deputy Team Leader

Duty Station

ThiQar province

Department/Project/Country:

Mine Action and Disarmament /Project South/ Iraq

Last revised:

15.07.2024

Project number:

Line Manager:

Team Leader

Shall report to:

Site Supervisor, TFM/OSM

Duty Station

ThiQar

Function Prerequisite:

The Deputy Team Leader is part of a team conducting NTS/EORE, CMRS/CMRC tasks.   The Deputy Team Leader oversees the team when the Team Leader is not present. In support of the Team Leader, he/she is responsible for the team management, deployment of team members in the field, team equipment and safety.

General Responsibilities:

• The Deputy Team Leader will deploy as a Searcher first and foremost.
• The Deputy Team Leader will take on the leadership role in the absence of a Team Leader or otherwise instructed.
• Work within the framework of NPA core values
• Act as an ambassador for NPA, through professionalism and conduct
• Adhere to all NPA policies, regulations and procedures
• Maintain and care for all equipment issued by NPA and for any loss or damage, you will be liable for repair or replacement
• Follow all verbal and/or written instructions, unless in direct violation of safety and duty of care
• Ensure a safe workplace and protect all staff and equipment from damage/ injury

Responsibilities:

• Assist the Team Leader in management of team inventory
• Assist the Team Leader and drivers in monitoring vehicle maintenance and repairs
• Ensure safety for all team members during transport between base and on site.
• Ensure survey and clearance operations are conducted as per NPA Iraq SOP.
• Ensure that all Searchers have the required tools and equipment in good working order.
• Instruct each operator where to work and the tools and procedures to use.
• Always remain in the working area with the Searchers when the team is working.
• Aid the team in the correct application of HR, Finance, IM and Logistic procedures.
• Follow and deploy the team as instructed by the Team Leader.
• Conduct QA/QC checks as instructed by the Team Leader.
• Report all safety concerns immediately to their Team Leader.
• Produce accurate maps and reports reflecting the daily work.
• Ensure team driver maintains vehicle as per driver SOP and his JD.
• Oversee and manage his team’s leave and other HR issues.
• Other Tasks given by the Team Leader.

Authority/Decisions:

References are made to the NPA Decision Making Directive and Guidelines for EO, the Office Handbook/Permanent Directives and the NPA Operational Management System.

·        Required Qualifications:

Must have

·        Demining/BAC course

·        Experience in NTS

Desirable

·        EOD Level 1/2

·        Team Leader Course

Experience:

Must have

·        Minimum 3 years as Deminer/Searcher/Surveyor

Desirable

·        From ThiQar area

Other Qualifications:

·        Verbal proficiency in Arabic

·        Good interpersonal skills

·        Good communication and understanding skills

·        Able to work effectively under stressful situations and adapt to difficult conditions

·        Willingness and ability to travel within the country

Additional Responsibilities

The holder of the position is to abide by the policies set by the Norwegian People’s Aid (NPA), and to represent the organisation in a loyal and responsible manner.

Name:

Position:

Multi Task Team Leader

Duty Station

Muthanna

Department/Project/Country:

Mine Action and Disarmament /Project South/ Iraq

Last revised:

November 2021

Project number:

Line Manager:

Site Supervisor

Shall report to:

Site Supervisor

Function Prerequisite:

The BAC Team Leader is part of a team conducting risk education, survey and/or clearance of Explosive Remnants of War. The Team Leader is in charge of the team and responsible for the team management, deployment of team members in the field, team equipment and safety. The Site Supervisor needs to be capable of living/working in tent and camp setting five nights in duration and manage the team.

General Responsibilities:

·       Work within the framework of NPA core values

·       Act as an ambassador for NPA, through professionalism and conduct

·       Adhere to all NPA policies, regulations and procedures

·       Maintain and care for all equipment issued by NPA and for any loss or damage, you will be liable for repair or replacement

·       Follow all verbal and/or written instructions, unless in direct violation of safety and duty of care

·        Ensure a safe workplace and protect all staff and equipment from damage/ injury

Responsibilities:

• Ensure safety for all team members during transport between base and on site.
• Ensure survey and clearance operations are conducted as per NPA Iraq SOP.
• Ensure that all Searchers have the required tools and equipment in good working order.
• Instruct each operator where to work and the tools and procedures to use.
• Remain in the working area with the Searchers at all times when the team is working.
• Supervise the correct application of procedures by all team members.
• Follow and deploy the team as instructed by the Site Supervisor.
• Conduct QA/QC checks as instructed by the Site Supervisor.
• Report all safety concerns immediately to their Site Supervisor.
• Produce accurate maps and reports reflecting the daily work.
• Ensure team driver maintains vehicle as per driver SOP and his JD.
• Oversee and manage his team’s leave and other HR issues.
• Other Tasks given by the Site Supervisor or other superior.

Authority/Decisions:

References are made to the NPA Decision Making Directive and Guidelines for EO, the Office Handbook/Permanent Directives and the NPA Operational Management System.

·        Required Qualifications:

Must have

·        Demining/BAC course

·        Manual Driver’s license

Desirable

·        EOD Qualification

·        Secondary degree

Experience:

Must have

·        Minimum 1 year as Deminer/Searcher

Desirable

·        3 years’ experience mine action

Other Qualifications:

·        Verbal proficiency in Arabic

·        Good interpersonal skills

·        Good communication and understanding skills

·        Able to work effectively under stressful situations and adapt to difficult conditions

·        Willingness and ability to travel within the country

Additional Responsibilities

The holder of the position is to abide by the policies set by the Norwegian People’s Aid (NPA), and to represent the organisation in a loyal and responsible manner.